How Can We Help?
Many platforms treat their users as products, selling their information for a profit. Others rely on unpaid volunteer labour to keep the platform running, which is not sustainable, and makes accountability difficult. We don’t think these are the only two possible options.
By recognising that moderation operations is valuable work, Darcy wants to push forward the conversation about what online social places can become, when users are not the product, and when there are clear accountability processes in place, for the benefit of the community.